yes we stay there all the time in Benidorm as I am a wheelchair user its the best hotel for me, the staff are friendly and the food is lovely hope this helps you Stacie, Angie x

Nice hotel but very busy with the hen and stag party's, the food in the servi group hotels is fab all the servi group hotels all have the same menus also you will get free tickets for the show at Benidorm palace that is also a good night

Great hotel but make sure when booking that you request to stay in main hotel and not the annexe , very good friendly staff.

I prefer to stay in the annexe, by the indoor pool. 3rd floor balcony big enough for 6+ sunbeds, I've stayed there 6 times, food always OK x I reckon this is the best hotel for kids. Lovely pool area & Indoor heated pool, there is the main entertainment which is mainly Spanish but there is another room opposite which is also the library, for kids entertainment!!

We stayed there friendly staff bed comfortable and kept clean can't tell you about food as we did not eat in 

we stayed there in Feb. room was nice, staff nice but we have stayed in most of the servigroup hotels and this was the worst for food but wasn’t too bad (The menu is more or less same but the quality differs at different hotels)

I also heard that servigroup now operate a minimum night stay so maybe to avoid stag hen parties trashing hotels x 

The annexe was ok, we have stayed in both. Great location and clean rooms around t pool great enjoy x

when i stayed there i would say 9/10 just thought the balcony's were a tad small 

Quality hotel and pool. Entertainment is shit though. Good job the strip is 2mins walk 

Not a bad hotel, stayed there 4 times although the food seems to of gone downhill in recent years.

My husband has stayed in Pueblo . Decent hotel, he liked it.

Only entertainment in there is Spanish themed especially in august as Spanish holidays. Cracking hotel other than that..Brilliant location from the strip anyway for all the entertainment you need.

We got back on the 2nd Jan, stayed for 5 nights over new year. Fabulous hotel! 1 of the best we've stayed at for food and service! New Year's Eve gala dinner was amazing! We stayed in the annex block near the indoor pool and it was fine. We didn't have a big balcony and room wasn't massive but ok for us as we didn't spend much time in the room anyway. Bathroom on the other hand is a great size and shower was great! I don't think u will be disappointed but I can't comment on middle of summer as never been

Make sure u request Hotel, else they put u in outside annexe.

Stopped there for nov fiesta. The food was spot on .tv and fridge in the room at no extra charge.I broke my ankle while over there and the staff were very helpful and friendly. I would def stop there again...9/10.

when i stayed there i would say 9/10 just thought the balcony's were a tad small.