we have just returned from a lovely week here. Every thing about this hotel is good, all the staff are so nice, the hotel is spotless, free wifi, good shower, air con, nice situation in old town. Highly recommend it Just arrived back from Benidorm stayed here not knowing what to expect. The staff are friendly and helpful. The rooms are spotlessly clean nice lounge and bar area. Small pool but adequate. Ideal for old town although up the hill near the police station. Can't fault it value for money and lovely hotel will definitely be returning . Thanks to all the staff who made our stay so pleasurable. You do a great job. Small hotel, staff don`t speak much English but are very helpful. Good value for the money. Food was kept topped up and was hot. Entertainment every night so is very noisy till midnight. Handy for all amenities. Room Tip: May ask for a room at the back or side of hotel as we were above the bar area and it was noisy Brilliant location for the Poniente beach and the old town. Really friendly, helpful staff. The single room with balcony was great and was cleaned daily. The free wifi worked fine in my room on the second floor. TV in room, but never turned it on, as I preferred to be out, asleep or watching the world go by on the balcony. I stayed H/B and the food was fine. I spent 11 nights there and would definitely stay again. Absolute bargain. Ideal location for the old town. Rooms very clean linen changed daily. Staff very friendly and eager to please. Please be aware that this hotel caters mostly for the Spanish so do not expect it to be overtly English. Only criticism being the buffet breakfast was very oily, and maybe there could be an English channel on the tv but I would stay here again without a doubt This wasn't my first choice of hotel we are a party of 4 adults and 2 kids 1of the adults dropped out at the last minute another person stepped in but our tour operator said it was to late to make a name change and could only offer us the hotel brasil. I managed to speak to the manager via there website prior to arrival and requested a fridge for one of the 2 rooms to accommodate the meds needed for our grandson this was done at no extra charge. The hotel was spotless and was kept that way all day every day. The hotel guests were a mixed bunch with the Spanish being the majority we are half board and the menu reflected the majority but everything was well cooked and presented. First class staff always willing to help and very well trained nothing was a problem. Clean towels daily rooms serviced daily immaculate en suite bathrooms. A 7 minute walk to the beachfront uphill on the walk back might not suit every one but for us it wasn't a problem. I only have 1 slight constructive criticism which is about the TV there are lots of channels but all Spanish i am not a night time person by which i mean i don't really go out at night and would have enjoyed an English channel or 2 to watch and would have happily paid extra for this but it wasn't the end of the world. I have 2 nights left here has we speak and would like to take this opportunity to thank the general manager and all staff for making our stay an enjoyable one your efforts are reflected in the standards you produce and maintain thank you one and all. This hotel is conveniently in the old town of Benidorm, close to shops & beach, up hill from the front so might not suit everyone, the hotel is clean & the staff excellent, It doe's cater for the Spanish, but overall the buffet, small that it is, covers most taste's TV in the rooms only have Spanish channels, but free wifi in rooms. Overall value for money. Lovely little hotel ,not far from beach and nightlife ,went with my boyfriend for 4 days ,mostly Spanish guests ,very friendly staff food lovely and plentiful ,spotless room .so nice we are coming again in 3 weeks This hotel is a few minutes walk from The Old Town and the beach. It is an urban area, so there isn't much of a view, but it's an immaculately clean hotel with friendly, polite staff. There is a small swimming pool with a small terraced area to enjoy a drink in the sun. There are loungers located around the pool also. Our room was basic, but very clean and overlooked the pool area. We paid £24 for two people on a half board overnight stay. Excellent value for money. I would use this hotel again for an overnight stay. The food was buffet style and was adequately tasty, though not particularly hot. A free bottle of wine and a free bottle of water was provided at your table. If you want a bed for the night with food thrown in, it represents good value for money. Went here for a week half board with my husband and got back Monday 30th March. The food was pretty bad and cold except the soup which was quite tasty. You would not starve toast and eggs did my breakfast soup and salad evening meal. We ate mostly at Harbour View down the road and to the bottom left. all staff were polite and obliging. Room basic but good size no kettle or iron but a hairdryer. clean towels daily. pool area gets sun in afternoon and is small but pleasant. closely situated for beach and shops. good value for money if you want to eat in you need to pay more .NOT a child friendly hotel. Nothing for them at hotel itself